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Questions and Answers

If you don’t see any answer to your question below, please see our Library DIY tool or submit your question or feedback using our online form.

We welcome your suggestion to be extend the library’s opening hours. We always consider your feedback and suggestions, but have to consider that keeping the library open, and making sure that our resources and services are available, would have a significant financial impact and would create a burden for our employees (including student assistants) whom we rely on to staff our services. It also presents the challenge of ensuring that the library remains a safe place to work and study even with limited staff.

There are a number of 24/7 library resources and services that students and employees can access from anywhere, at any time of the day or night. Although we know that you would like the option of being able to visit the library building whenever you like, our statistics show that relatively few students use our services late at night. For these reasons, our decisions on the best opening times for the library are made based on actual demand and available resources.

We know that finding a quiet place to study can be challenging. We have Public Safety Assistants (PSAs) who walk around the building and enforce the noise restrictions. If you are experiencing issues, you can report the problem to the Public Safety Assistants (PSAs) on the first floor of the library either in person or by calling them at 559.278.1038. The library takes your concerns very seriously and will explore additional ways to keep our designated quiet areas free of distraction.

The library does not purchase textbooks for student use. However, some instructors may put their own copies of a textbook or other materials on reserve at the library. For more information on how to locate course reserves, take a look at this online DIY guide.

For help with printing in the library, you can visit the DISCOVERe/Printing Assistance desk on the first floor of the library, north wing. Visit Fresno State’s Pay for Print site to learn more about the printing service on campus.

Yes! We have several public access computers available on the first floor of the library, just past the DISCOVERe desk.

Fresno State students, staff, and faculty have access to most digital content subscribed to by the library, both on campus and remotely. When accessing these materials from off-campus, individuals will be prompted to enter Fresno State credentials, (email username and password). This includes the library’s digital subscriptions to databases, online journals, and e-books.

However, due to the limitations of our contracts with the vendors of these resources, it is necessary for us to restrict remote use to current Fresno State students and to faculty and staff who are directly employed by Fresno State. All others, including Auxiliary and Foundation employees, may access these resources by visiting the library in-person and using our public access computers.