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Music and Media Help

Please come see us,Third Floor in North Wing, if you haven't already or you can phone us for assistance at (559) 278-2158. Consult the main library hours for complete library hours.

Assistance for Students

Below are some of the more common questions asked or FAQs:

Students will check out reserve audio/visual items at the Music & Media service desk, (3rd floor north, next to the Table Moutain Rancheria Reading Room).

Music & Media has fewer hours of operation than the main Library. Please consult the main library hours page for complete library hours.

To check out reserve materials students must have a current Fresno State identification card with library barcode.

Students may view and listen to the reserve audio/visual materials at stations in Music & Media.

Most reserve materials will check out for two hours. Faculty may request that reserve items circulate for 72 hours when there are several copies of the reserve item.

If an item is not returned on time, you will receive a reminder. If the item is still not returned, you may be charged the full cost of the item plus a $10 processing fee.

No more than three reserve audio items or one video item.

No. Reserve materials may not be renewed.

No. Reserve items are checked out on a first-come, first-served basis.

If your instructor chooses to stream audio through Canvas, you will simply access your class in Canvas.

If your instructor chooses Naxos Music Library or Music Online: Smithsonian Global Sound, databases to which our Library subscribes, you will access these streaming audio playlists through links in our Databases A-Z list, found in the top navigation menu (Research » Research Tools) on this website.

If you want to access these databases from off-campus, you will be required to sign-in with your campus email address and password.

Information for Faculty

Faculty have asked these questions in the past:

You can fillout the online reserve request form. Faculty may also call us at 559.278.2158 or email us at

Scores, CDs, VHS cassettes and DVDs can be placed on reserve. These items can come from the Library collection or faculty may place personal copies on reserve. Items borrowed from another library cannot be placed on reserve.

Students will check out reserve items in Music & Media (3rd floor, north wing).

Audio and video stations are installed in Music & Media for student use.

Faculty now have two options available for reserve streaming audio files:

  • Naxos Music Library or Music Online: Smithsonian Global Sound are streaming audio databases to which the Library subscribes. Music & Media staff can assist you with establishing accounts and setting up playlists in both Naxos and Smithsonian Global.
  • Canvas account. Before adding streaming audio files to your class in Canvas, faculty must first contact the Center for Faculty Excellence (CFE). CFE is now located on the 2nd floor, north wing, of the library and can be reached at 559.278.6892. Faculty may contact JoLynne Blake or Mary Bennett with questions about streaming audio through Canvas.

Due to space restrictions, items should be on reserve for a limited time period such as the month of September. All items are taken off reserve at the semester’s end.

“Booking” or reserving Library videos at least 72 hours in advance will help ensure that the video will be available for your classroom showing. Instructors who list video show dates on course syllabi are strongly urged to book at the beginning of the semester.

To book a video, faculty may telephone Music & Media at 559.278.2158 or email us at

Faculty will need to provide Music & Media with the following information:

  • Video title
  • Call number
  • Pick-up date
  • Contact information, both email and phone extension