Getting Started With ArcGIS Online

In this step-by-step guide you will learn the basics of using ArcGIS Online, namely: how to sign in with your Fresno State account, access Esri Academy training, and create, edit, delete, and share layers, web maps, and Instant Apps—plus styling, filtering, running a simple overlay analysis, and restoring items from the recycle bin. Pause anytime and follow along at your own pace.

Associated links:

• Fresno State ArcGIS Portal: https://fresnostate.maps.arcgis.com/
• IT Service Desk / GIS support: FSGISSupport@mail.fresnostate.edu

Troubleshooting assistance:

• Can’t sign in? Make sure you’re logged into your browser with your @mail.fresnostate.edu account and choose the “Fresno State Organization” Login (not the ArcGIS login).
• Missing layers? Check the eye (visibility) toggles, layer draw order, and transparency.
• Analysis shows credits? That’s expected—use Estimate credits first; Fresno State accounts include standard credits.
• App not reflecting map changes? Save the web map—Instant Apps update from the saved map.
• Still stuck? Reach out to the IT Service Desk or GIS support (links above).

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